The reason for paper jam when printing PET thermal matte silver paper

There may be multiple reasons for the occurrence of paper jam when printing PET thermal matte silver paper. The following are some main analyses and suggestions:

1、 Paper quality issues

Inappropriate paper thickness or hardness: If PET thermal matte silver paper is too thick or hard, it may increase the difficulty of feeding the printer, leading to paper jams. Suggest checking the paper specifications to ensure compatibility with the printer.

Improper surface treatment of paper: The coating or treatment process on the surface of the paper may affect its smoothness and friction, thereby affecting the feeding effect of the printer. Choosing paper with proper surface treatment can reduce the occurrence of paper jams.

2、 Printer settings and component issues

Improper setting of paper guide plate: The paper guide plate (also known as the paper guide slot) is used to guide paper into the printer. If not set properly, it may cause the paper path to be incorrect, resulting in paper jams. Suggest adjusting the position of the paper guide plate according to the paper specifications.

Dust accumulation inside the printer: After prolonged use, dust and debris may accumulate inside the printer, which may hinder the smooth passage of paper. Regularly cleaning the inside of the printer, especially the paper path and drum section, can help reduce paper jams.

Printer component wear: The transmission rollers, feed wheels, and other components of the printer may wear out during long-term use, resulting in poor paper transport. Regular inspection and replacement of worn parts can maintain the good condition of the printer and reduce the occurrence of paper jams.

3、 Operation and environmental factors

Improper placement of paper: If the paper is not neatly placed in the paper tray or stacked too much, it may cause the paper to warp or fold during the feeding process, leading to paper jams. Ensure that the paper is neatly stacked and avoid excessive accumulation.

High environmental humidity: A high humidity environment may cause paper to absorb water and expand, increasing the risk of paper jams. When used in environments with high humidity, you can try reducing indoor humidity or choosing paper with better moisture resistance.

4、 Software and driver issues

Software settings mismatch: The software settings of the printer, such as paper type, size, and print quality, should match the printing task. If set improperly, it may cause the printer to not process paper correctly, resulting in paper jams. Suggest checking and adjusting the software settings of the printer.

Driver issue: The printer driver is responsible for communication and instruction transmission with the computer. If there are problems or outdated versions of the driver program, it may affect the normal operation of the printer, including paper jams. Trying to update or reinstall the driver may help solve the problem.

In summary, solving the paper jam problem when printing PET thermal matte silver paper requires starting from multiple aspects, including checking paper quality, adjusting printer settings, keeping the printer clean, paying attention to operational details, and checking software and drivers. If the problem persists, it is recommended to contact professional technical support or after-sales service personnel for assistance.