Why thermal label paper jam?

2024-09-07 13:34
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The reasons for thermal label paper jam may involve many aspects, the following are some of the main reasons and corresponding solutions:


Causes of paper jam

1. Label size problem:

The label size is incorrect and exceeds the printer's tolerance.

The label is damaged, curled, or uneven, causing it to not pass through the printer properly.

2. Paper quality problems:

The thermal label paper used is of poor quality and may contain impurities or uneven fibers that affect the paper transfer during the printing process.

3. Printer internal problems:

Internal parts of the printer are damaged, such as gears, paper rolling wheels, etc., affecting the normal transmission of paper.

There are foreign objects blocked inside the printer, such as scraps of paper, dust, etc., which hinder the flow of paper.

4. Improper setting and operation:

The printer Settings are not consistent with the actual label specifications used, resulting in problems with paper handling.

The use of too thin or too thick paper, beyond the capacity of the printer.

Printing speed is too fast or printing concentration is too high, may also lead to paper jam.

5. Environmental factors:

The working environment of the printer is not good, such as excessive humidity and high temperature, which may affect the physical properties of the paper and lead to paper jams.


Solutions

1. Check label size and quality:

Make sure the label size meets the requirements of the printer and avoid using labels that exceed the allowed range.

Check the label paper for damage, curling or uneven conditions, and replace it promptly if necessary.

2. Use high quality paper:

Choose a heat-sensitive label paper of reliable quality to ensure that the surface of the paper is smooth and the fiber is uniform.

3. Maintain printer interior:

Regularly check whether the internal parts of the printer are in good condition, and replace them in time if they are damaged.

Clean the inside of the printer regularly to remove foreign objects such as scraps of paper and dust.

4. Adjust Settings and operations:

Ensure that the printer Settings are consistent with the actual label specifications used.

Avoid using paper that is too thin or too thick, and choose a paper thickness that is suitable for the processing power of the printer.

Adjust the printing speed and printing concentration to avoid paper jam caused by too fast or too thick.

5. Improve the working environment:

Keep the humidity and temperature of the printer working environment within the appropriate range to avoid the impact of extreme environments on the paper and printer.

6. Professional maintenance:

If the above methods can not solve the problem, it is recommended to contact the printer's after-sales service or professional maintenance personnel to check and repair.


In summary, there are various reasons for thermal label paper jams, which need to be investigated and solved according to the specific situation. Through reasonable selection of paper, regular maintenance of the printer, adjustment of Settings and operations, and improvement of the working environment, the incidence of paper jam can be effectively reduced.