TSC TTP-244/342 Barcode printer Common problems: label printing skip paper, up and down offset

Friends who often use TSC TTP-244/342 tell us that TSC barcode printer prints always skip paper, or the position of label printing is more and more skewed, is the barcode printer broken?

According to our many years of experience in the TSC technical circle, we find that most of these problems can be solved by the following methods.

Failure cause analysis:

1. Labels are incorrectly installed.

TSC TTP-244/342 printer The most common mistake many people make is to pass the label paper from the sensor above, the paper does not pass the label paper sensor, naturally can not correctly identify the size of the label paper. Therefore, it is necessary to make sure that the label paper passes under the sensor, as shown below:

2. The printer does not correctly identify the paper.

If the paper has been correctly installed, but it always hops or offsets when printing, you can first try to do paper calibration work for the barcode printer:

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【 Gap sensor correction (paper correction) 】

Please follow the following steps to correct the label gap sensor strength:

1. Turn off the power.

2. Press the pause button and then turn on the power.

3. When the printer starts to feed paper, you can release the pause button, until the printer stops the action, the power and online indicator are green, do not turn off the printer power.

3. The properties of the printing software are not set correctly.

If the above two steps can not solve the problem, at this time we need to determine whether the actual size of the label paper is consistent with the Settings in our printer software, whether the upper and lower gaps of the label paper are set correctly, and whether the printer printing preferences are set correctly.

A. Make sure the actual label size is consistent with the printer software Settings.

B. Check whether the type of label paper matches your label paper. The setting of ordinary gap paper is different from that of paper with black label on the back.

Gap paper setting

Black label paper Settings

4. The sensor of the TSC barcode printer is faulty.

TSC TTP-244/342 printers sometimes have gaps, black label sensors are stuck by non-adhesive, or the sensor itself has problems, in this case, it is recommended that you still send the TSC barcode printer to the maintenance point by professional after-sales technology.

5. Other unexpected problems.

If you can't solve the problem, there is generally a big move you can try, the TSC TTP-244/342 barcode printer [restore factory Settings] + [calibrate paper]

【TSC TTP-244/342E PRO Printer initialization 】

To initialize the printer Settings, follow these steps:

2. Press the pause button and the feed button, and then turn on the power.

3. When the power, online and error three indicator lights blink once in turn, you can release the button, the printer initialization is complete.

Of course, many people are not willing to go through such a trouble one by one, I just want to find someone to solve the problem immediately, at this time you can contact the after-sales technical engineer of TSC technical circle, 3 minutes to solve the problem for you, search the "TSC technical circle" can find us.