The customized service process of BOPP color thermal synthetic paper usually includes the following key steps:
First, demand communication and confirmation
1.Preliminary consultation: The customer communicates with the supplier initially to clarify the customized requirements, including color, size, shape, quantity, use scenario, special requirements (such as waterproof, oil-proof, wear-resistant, etc.).
2.Requirement confirmation: The supplier shall provide the preliminary design scheme or sample according to the customer's requirements, and both parties shall further confirm the customization details to ensure that both parties have a clear and consistent understanding of the requirements.
Second, design and proofing
1.Design: According to the confirmed needs, suppliers carry out professional design, including color matching, pattern drawing, etc., to ensure that the design meets customer requirements and market aesthetic.
2.Proofing: After the design is completed, a small batch proofing is carried out so that customers can actually see the effect. During the proofing process, the supplier will pay close attention to the color, clarity, durability and other indicators to ensure the quality of the sample.
Third, production and quality inspection
1.Raw material procurement: The selection of high-quality BOPP film as the substrate, and the purchase of environmentally friendly, compliant thermal coating materials and color pigments.
2.Production: Mass production according to the confirmed design scheme. In the production process, the production process and flow will be strictly controlled to ensure stable and reliable product quality.
3.Quality inspection: Strict quality testing of the products produced, including color consistency, clarity, durability, environmental indicators, etc., to ensure that the products meet customer requirements and industry standards.
Fourth, delivery and after-sales
1.Delivery: After the product passes the quality inspection, it shall be delivered according to the agreed time, place and method. Before delivery, the supplier will carry out detailed packaging to ensure that the product is not damaged during transportation.
2.After-sales service: Provide perfect after-sales service system, including product use guidance, questions, return and exchange policies. For the problems encountered by customers in the process of use, the supplier will respond in a timely manner and properly handle.
Fifth, continuous cooperation and feedback
1.Continuous cooperation: After the customization service is completed, the supplier will keep in touch with the customer to understand the use of the product and make continuous improvement and optimization based on customer feedback.
2.Feedback collection: Customers are encouraged to make valuable comments and suggestions, so that suppliers can continuously improve the level of customized service and product quality.
To sum up, the customized service process of BOPP color thermal synthetic paper is a whole process from demand communication to product delivery to after-sales service, aiming to provide customers with high-quality, personalized customized service experience.