There are various factors that can cause thermal label paper to jam, and the following are some common reasons:
paper problem
Paper quality: Paper that is too thin, too hard, of poor quality, damp, and excessively worn can all cause paper jams.
Paper size or type mismatch: The paper size or type does not match the printer settings, such as the paper being too thick or too thin, causing the feed mechanism to not work smoothly.
Poor paper condition: Paper that is damp or curled can also increase the risk of paper jams.
Printer issue
Overheating of print head: When the print head overheats, it can cause problems such as paper deformation and paper jams.
Printer body issue: If the printer body is loose or experiences mechanical failure, such as improper adjustment or damage to the paper feeding mechanism, it can also cause paper jams.
Printer setting error: If the sensor cannot recognize gaps or black marks, it will naturally lead to paper jam errors. This is usually due to incomplete cutting of the gaps or positioning holes in the label paper, or a significant deviation between the voltage of the gaps or black labels detected by the sensor and the preset voltage parameters in the barcode machine.
Improper maintenance of the printer: If not maintained for a long time, such as not replacing the print head or cleaning it in a timely manner, it can lead to paper jam failure. There are debris blockages inside the printer, such as paper scraps, which can also affect paper transport.
Operational and environmental issues
Improper operation: such as loading too much or too little paper, which affects the feeding effect.
Environmental factors: Improper placement of the printer, such as an uneven or tilted desktop, may also cause paper to shift during transport, leading to paper jams.
In summary, in order to avoid the problem of thermal label paper getting stuck, it is necessary to choose high-quality paper that is suitable for the printer model, ensure that the paper size, type, and thickness match the printer settings, and keep the paper dry and flat. At the same time, regular maintenance of the printer, such as cleaning the print head and checking the paper feeding mechanism, is also an effective measure to reduce paper jam failures. In addition, paying attention to operating standards and environmental factors can effectively reduce the risk of paper jams.