During the printing process, the zebra barcode printer suddenly stopped printing, and there are many possible reasons. Here are some common causes and solutions:
Paper or ribbon problems:
Paper used up: Check whether the paper has been used up, if so, please replace the paper with a new one.
Ribbon used up or incorrectly installed: Check whether the ribbon is used up or correctly installed, and replace it with a new ribbon or reinstall it if necessary.
Print head problem:
Print head overheating: If the print head overheats, the printer stops printing to protect the print head. At this point, shut down, suspend printing, and wait for the print head to cool before continuing.
Print headlamp is not fully closed: Check that the print headlamp is closed, if not, please close it.
Print head damage: If white strips appear in the print area on the paper, the print head may be damaged and the print head needs to be replaced.
Sensor problems:
The label sensor is not adjusted properly: If the printed label record is lost, the label sensor may not be adjusted properly, and the sensor position needs to be adjusted.
Print head Sensor plate is loose: If the print head light is on, it may be the print head Sensor plate is loose, which needs to be checked and fixed.
Paper cutter problem:
Paper cutter plug loose or not set to cut mode: If the label is not cut off with the cutter, check that the paper cutter plug is loose and make sure the printer is set to cut mode.
Paper cutter is too dirty, knife is too dull, or mechanical wear: If the knife does not completely cut the label, you need to clean the paper cutter, replace the knife, or repair the mechanical part.
Communication and drive issues:
Printer and computer communication failure: Check whether the connection between the printer and the computer is normal, and whether the communication parameters are consistent.
Print driver problem: Make sure the print driver is properly installed and set to the default printer.
Other hardware issues:
Power supply problem: Check whether the power supply is normal and the power cable is securely connected. If the power light is not on, there may be no power supply or the power supply insurance is burned out.
Machine failure: If the above checks are normal, but the printer still does not work properly, it may be an internal fault of the machine, and it is necessary to contact the supplier for repair.
In summary, the reasons why the zebra barcode printer suddenly stopped printing may involve many aspects such as paper, ribbon, print head, sensor, paper cutter and communication and drive. When troubleshooting a problem, it is recommended to start with simple causes and work your way down to more complex possibilities.