If the cutting knife of the Zebra barcode printer cannot completely cut off the label, the following solutions can be tried:
Check cutter Settings:
Make sure the printer is correctly set to cut paper mode. If not set to paper cutting mode, the cutter will not move.
Check the paper cutter plug:
Check whether the plug of the paper cutter is loose or in poor contact. If the plug comes loose, it should be re-inserted to ensure that the cutter can work properly.
Clean and maintain the cutter:
If the cutter is too dull or mechanical wear due to prolonged use, it may be necessary to clean the residue on the cutter or replace the cutter.
Use a dedicated cleaning tool or cotton swab to gently clean the surface of the cutter to remove impurities that may hinder cutting.
Adjust cutting depth or pressure:
According to the printer's setup guide, adjust the cutting depth or pressure of the cutter appropriately to ensure that the cutter can completely cut the label.
Check label paper and print Settings:
Verify that the label paper is properly adjusted and that the cutting spacing set by the printer is appropriate. Excessive cutting spacing may cause the cutter to fail to completely cut off the label.
Contact Technical support:
If the problem is not resolved after trying the above methods, it is recommended to contact the technical support team or supplier of Zebra Barcode printers.
Provide a detailed fault description and troubleshooting steps taken for more professional help and solutions.
Please note that before performing any maintenance or adjustment operations, always refer to the printer's user manual or operating guide to ensure that the operation is correct and to avoid further damage caused by improper operation.